Help center

Questions about Wanderlust, answered.

Everything we get asked about planning trips, the Pro plan, the Travel Passport, privacy, and Publisher — in one place.

Is it really free to plan a whole trip?
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Yes. You can draft trips, build a bucketlist, track your visited countries, and browse city guides on the free plan. We make money when you upgrade to Pro for the full AI assistant, premium city intel, and unlimited itinerary creation.
How is Wanderlust different from asking ChatGPT?
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A chatbot can suggest an itinerary. Wanderlust grounds it in our curated city database, your saved places, and your real travel history — then keeps the whole plan in one place you can edit, share, and actually travel with.
What does the Travel Passport do?
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It's a living map of everywhere you've been. Tap countries as you visit them, see how much of the world you've covered, and share a profile of your travels with friends — or keep it private as a personal year-end ritual.
Can I try Pro before I pay?
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Yes — on the free plan you get Unlimited AI chat + 3 AI-built itineraries/month, so you can see the tools in action before upgrading. Pro is $6.99/mo or $59.99/yr, cancel anytime.
Which countries do you cover?
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Planning, guides, and passport tracking work globally — over 190 countries. Our deepest city-level content lives in the most-travelled destinations, with new cities added weekly.
Is my travel data private?
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Yes. Your trips, passport, and bucketlist are private by default. Share a single-link version when you want friends to see it; otherwise it stays with you.
Can I cancel or get a refund?
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Cancel any time from your account settings — your Pro features stay active until the end of the period you already paid for. If something went wrong on your first charge, email us within 14 days and we'll sort it out.
Can I export my trips?
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Yes. Every trip can be exported as a clean PDF for offline use, or as JSON if you want the raw data. Your itineraries are yours — we don't lock anything inside Wanderlust.
How do I delete my account?
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Settings → Account → Delete account. Your trips, passport, bucketlist, and personal data are permanently removed. Public guides you've published can be transferred or taken down on request.
Is there a mobile app?
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iOS is live in the App Store. Android is in beta — join the waitlist from the app page and we'll send an invite. The web app works on phones too if you'd rather not install anything.
Does the AI ever get things wrong?
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Sometimes, yes. We ground the assistant in our curated city database and your saved places to keep it honest, but always double-check time-sensitive things like reservation availability, opening hours, and visa rules before you book.
I'm a creator — how does Publisher work?
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Publisher is for travel creators and small businesses who want to publish guides, sell events and trips, and see who's reading their work. It's $240/yr and includes everything in Pro plus publishing and analytics tools. See the publisher page for the full breakdown.
Still stuck?

Didn't find it here?

Our team answers every message. Browse the support docs for step-by-step help, or send us a note — we usually reply within a day.