Help center
Questions about Wanderlust, answered.
Everything we get asked about planning trips, the Pro plan, the Travel Passport, privacy, Publisher and the iOS app — in one place.
Is it really free to plan a whole trip?+
Yes. You can draft trips, build a bucketlist, track your visited countries, and browse city guides on the free plan. The AI assistant is included on every plan. We make money when you upgrade to Pro for unlimited AI-built itineraries, trip invites for your travel companions, and insider tips on every city page — and from a commission on some booking links, which never costs you more.
How is Wanderlust different from asking ChatGPT?+
A chatbot can suggest an itinerary. Wanderlust's assistant answers from our city database, your bucketlist, and the countries you've already been to — and it can add and move stops in your actual trip, which lives on a map you can edit, share, and take with you on the ground.
What does the Travel Passport do?+
It's a living map of everywhere you've been. Tap countries as you visit them, see how much of the world you've covered, and share a profile of your travels with friends — or keep it private as a personal year-end ritual.
Can I try Pro before I pay?+
There's no free trial of Pro itself, but the free plan includes Generous daily AI chat + 3 AI-built itineraries every 30 days, so you can see the tools in action before upgrading. Pro is $6.99/mo or $59.99/yr, cancel anytime.
Which countries do you cover?+
Planning and passport tracking work anywhere in the world, and our city guides span 190+ countries. The deepest guides cover the most-travelled cities, and city pages are refreshed on a rolling basis.
Is my travel data private?+
Yes. Your trips, passport, and bucketlist are private by default. Share a single-link version when you want friends to see it; otherwise it stays with you.
Can I cancel or get a refund?+
Cancel any time from your account settings — your Pro features stay active until the end of the period you already paid for. If something went wrong on your first charge, email us within 14 days and we'll sort it out.
Can I export my trips?+
Not as a file yet — there's no PDF or JSON export. You can share any trip with a public link, and the iOS app keeps your trips readable offline.
How do I delete my account?+
Settings → Danger Zone → Delete account. You're signed out, and your profile and public trips come down straight away. 30 days later your trips, passport, bucketlist, and the rest of your personal data are erased for good. Changed your mind before then? Email support@wanderlustapp.io and we'll restore it. The same address hands over or takes down trips and blog posts you've published, which has to happen before the account can go.
Is there a mobile app?+
Yes, on iOS — Trip Mode and offline access to your trips live in the iPhone app. Android is in beta and not in the Play Store yet; in the meantime the web app works in any phone browser.
Does the AI ever get things wrong?+
Sometimes, yes. We ground the assistant in our curated city database and your saved places to keep it honest, but always double-check time-sensitive things like reservation availability, opening hours, and visa rules before you book.
I'm a creator — how does Publisher work?+
Publisher is for travel creators and small businesses who want to publish guides, schedule posts, host trips travelers can book, and see who's reading their work. It's $240/yr and includes everything in Pro. See the Publisher plan on the pricing page for the full breakdown.
Still stuck?
Didn't find it here?
A person on the team reads every message. Try the quick fixes on the support page, or send us a note.
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